How To Change Mobile Number In Alexa

Keeping your mobile number in the Alexa app up to date is crucial. It helps maintain seamless connectivity for features like Alexa-to-phone calls, drop-ins, and messaging. If you’ve recently changed your phone number, it’s important to update your Alexa settings to ensure that you continue to have full access to Alexa’s communication features.

Changing your mobile phone number in the Alexa App is simple; keep reading to find out how.

How To Change Mobile Number In Alexa

Updating your Alexa with the correct mobile phone number is essential to manage your digital assistant effectively. It ensures you retain access to features that require a phone number while maintaining security. Here is how:

To change your mobile number, open the Alexa app and tap More. Communications followed my Contacts icon.

Once inside Contacts, navigate to My Communications Settings and Edit.

You can see your details there, and there is an option to change your mobile number. Click Change and enter a new phone number to begin the verification process.

After you enter your new phone number, an OTP (One Time Password) is sent to that number. You can retrieve it from an SMS and enter it in the provided field to verify your identity. This step assures Alexa that you are the legitimate owner.

Troubleshooting Common Issues

Encountering issues is unlikely but possible when updating details.

If the new number isn’t reflected in the Alexa app, I check if the correct phone number is linked to the Amazon account on the website via the Login & Security settings.

Confirming the Update

Double-check if your number was displayed correctly in the Communication Settings to finalize. You may also send a test message or make a call through the Alexa device to ensure the changes propagate correctly.

Frequently Asked Questions

How does Alexa handle phone number verification?

When you input a new phone number in Alexa, it verifies this number by sending a One-Time Password (OTP) to it. You must enter this OTP into the app to complete the verification process.

Is there a limit to contacts’ phone numbers I can link to Alexa for calling?

Alexa allows you to link many contacts for calling and messaging, although I haven’t found a specific limit mentioned. However, it’s best only to link contacts you frequently communicate with for the best experience.

What steps should I follow to manage different Alexa accounts on my mobile device?

First, ensure each account is linked to a separate Amazon profile to manage different Alexa accounts on your mobile. I then switch between profiles in the Alexa app based on whose account I need to manage or use.