How to Delete a Multi-room Music Group on Alexa

With Alexa Multi-room groups settings up music throughout multiple rooms in my home is quite easy. Connecting compatible Echo devices via the app allows me to play synchronized music across multiple speakers.

However, there may come a time when I need to delete a multi-room music group. Perhaps I’m reorganizing my devices or want to change which Echo units are paired.

The Alexa app provides a straightforward solution, and here is how.

Delete a Multi-room Music Group in the Alexa App

To delete a Multi-room music group in the Alexa app, here are the steps you need to follow:

Open the Alexa app and navigate to the Devices. Find the multi-room group in the Groups, tap into it, and then select Edit. In the group you can see all your alexa devices connected to same WI-FI network.

To delete a speaker group tap the bin icon in the to right corner followed by Unpair button.

Remember, deleting a group will not affect individual device settings or their ability to play music.

Why My Alexa Multi-Room Audio is Not Working?

When your Alexa multi-room audio is not working it can usually be linked to few common issues.

Here are the primary reasons and how to address them.

Connected to Different Wi-Fi Networks

All Echo devices in multi-room audio setups must be connected to the same Wi-Fi network. If they’re not, they can’t communicate with each other to play music in sync.

To check the WiFi network on your device, open the Alexa app, tap an Echo device and go into its Settings.

Click the WiFi network and check the network access of all the devices in the speaker group.

Confirm they are all on the same network (i.e., the Wi-Fi network’s name should be consistent across devices).

2.4GHz for Long Range Reliability

Echo devices are designed to operate on both 2.4GHz and 5GHz Wi-Fi networks. However, the 2.4GHz band for multi-room audio often proves more reliable, especially if your Echo devices are spread out, as this frequency has a better range.

Consider connecting your Echo devices to a 2.4GHz network for improved connectivity.

Ensure the Audio Source Supports Multi-Room Audio

Multi-room audio doesn’t work with all audio sources.

It’s compatible with Amazon Music, Spotify, iHeartRadio, Pandora, TuneIn, Sirius XM and Apple Music. To fix issues related to the audio source:

Stick to using compatible audio services.
For unsupported sources, consider alternative methods, such as Bluetooth streaming to a single device.

Restart Alexa Device

If you’ve ticked all the boxes above and still face issues, try restarting your Echo devices:

Unplug the Echo device for a few seconds.
Plug it back in to reboot it.
This can resolve temporary glitches that might be causing the multi-room audio to malfunction.

Factory Reset Amazon Device

Initiate a factory reset solely on the devices experiencing issues with the multi-room audio feature since this process will require reconfiguring the device, re-establishing its Wi-Fi connection, and re-adding it to your Amazon account.

Frequently Asked Questions

How can I ungroup multiple Alexa devices that are currently linked?

To ungroup multiple linked Alexa devices, open the Alexa app, navigate to Devices, and tap Speaker Groups. Select the group you want to ungroup and then press Unpair for each device you wish to remove from the group.

Can I move an Alexa device to a different group, and if so, how?

Yes, I can move an Alexa device to a different group. I first need to unpair the device from its current group in the Alexa app and then add it to the new desired group by selecting the device and choosing the new group to join.

Why can’t I delete a multi-room music group in my Alexa app?

If you cannot delete a multi-room music group in your Alexa app, it could be due to a temporary glitch or issue within the app. Ensuring the app is updated and rebooting the device often resolves this issue.